FaktorTel - Support Center

Before emailing or calling FaktorTel please check the general knowledge base for an answer to your question. All standard enquires are kept in our knowledge base and are quick and easy to find.

Click here to check the Knowledge Base

To contact FaktorTel via Email please use the links below. Please make sure to send your email to the correct department for the fastest processing.

Technical Support Enquiries support@faktortel.com.au
Sales Enquiries sales@faktortel.com.au
Billing Enquiries billing@faktortel.com.au

If you have previously lodged a support ticket and feel that your response was inadequate or requires further investigation please contact our support supervisors on the following email address. Please do not send first enquires to this address as we do require an issue for followup before replying to your ticket. supervisor@faktortel.com.au


To contact FaktorTel by phone please call:

1300-731-625