FaktorTel Network Status

The following are network status indicators for each section of the network. Due to the complexity and redundancy of the network itself a FAILED indicator may not mean that you have definately lost service. In most cases your calls will simply be re-routed around the problematic area. This service is provided to assist customers in diagnosing faults on their network by knowing more about what is happening on the FaktorTel network.

Please keep an eye on the written notifications below in the event of a problem for a larger problem description.


Alertra Monitoring Service

Key  
OK Service is functioning correctly.
Investigating A fault has been recognised on the service and is currently under investigation by our staff. Please check notices below.
FAILED This service is currently in the failed state and is awaiting further investigation. Usually these faults are directly routed around.

Network Status  
Main Voice Cluster OK
Brisbane Termination Investigating
Gold Coast Termination OK
Sydney Termination OK
Melbourne Termination OK
Canberra Termination OK
Adelaide Termination OK
Perth Termination OK
Virtual PBX Network OK

Outage Notification:

Thursday August 28th, 2008 - 3:40pm. - Australia Wide Mobile Networks

There is currently an interconnect issue affecting the Vodafone, Telstra and Optus mobile networks in Australia, the issue may be causing some calls to be unable to be connected. Vodafone engineers are currently working on the issue and expect to have it resolved shortly. We appologise for the inconvenience this may cause for some users.

Thankyou.

Thursday August 28th 2008 - 4:01pm - UPDATE - Australian Mobile Networks

Connections between mobile networks are slowly being fixed by vodafone, telstra and optus engineers. Currently we are experiencing intermittent calls to these networks. We have been advised by the mobile carriers that this should be resolved shortly.