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Support
Frequently Asked Questions
Network Status
Our Infrastructure
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Feedback
If you are unable to find an answer to any of your questions here, please let us know by providing us with a little feedback so that we may be in a position to assist yourself, our valued customer, and others in the future.
We greatly appreciate it.
Thank-you!
We greatly appreciate it.
Thank-you!
Joining and Setting Up
I cannot remember my USER ID or PASSWORD. What now?
Not a problem, simply call us on 1300 731 625 and a consultant will go through the process of retrieving your details for you.
For more information on Faktortel and our VoIP services please visit our home page