-
Support
Frequently Asked Questions
Network Status
Our Infrastructure
Community
Feedback
If you are unable to find an answer to any of your questions here, please let us know by providing us with a little feedback so that we may be in a position to assist yourself, our valued customer, and others in the future.
We greatly appreciate it.
Thank-you!
We greatly appreciate it.
Thank-you!
Plans, Charges and Billing
What is the initial startup cost?
FaktorTel has several different packages, however all are covered by a $20 security deposit at start up.
Should you ever wish to cancel your account with FaktorTel, this security deposit is fully refundable.
FaktorTel also offers a full, 30-Day Money Back Guarantee.
Therefore, if you are not 100 percent satisfied with the service you can return the product and cancel your service for a full refund of the purchase price and the monthly service fee. You will only be charged for the calls made during this period.
For more details, please see our Money Back Guarantee
For more information on Faktortel and our VoIP services please visit our home page