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Network Status
    FaktorTel's Network Status
    Below are network status indicators for each network section. Due to the complexity and redundancy of the network, a FAILED indicator may not mean loss of service. In most cases, calls get re-routed around any problem area. This service is to assist customers with diagnosing faults on their network, with a status report of the FaktorTel network.

    * Please review notifications below in the event of a network issue and a problem update / report.

    KEY STATUS
    OK Service is functioning correctly.
    INVESTIGATING A fault has been recognised on the service and is currently under investigation by our staff. Please check notices below.
    FAILED This service is currently in the failed state and is awaiting further investigation.
    Usually these faults are directly routed around.

    NETWORK STATUS NETWORK STATUS
    Main Voice Cluster SYSTEM MAINTENANCE - CHECK NOTICES Melbourne Termination OK
    Brisbane Termination OK Canberra Termination OK
    Gold Coast Termination OK Adelaide Termination OK
    Sydney Termination OK Perth Termination OK
    Hosted PBX Network OK

    *** KNOWN ISSUES, NOTIFICATIONS or UPDATES ***
    01 / 02 / 2012 @ 3:00pm - PBX Service Issue

    During the course of a routine server check an error occurred on the section of the cloud containing a portion of our Hosted PBXs.

    Engineers have reloaded the Hosted PBX's on a different node and service is continuing as normal.

    This issue caused a brief outage for some Hosted PBX customers of approximately 10 to 15 minutes.

    FaktorTel NOC.


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