Below are network status indicators for each network section. Due to the complexity and redundancy of the network, a FAILED indicator may not mean loss of service. In most cases, calls get re-routed around any problem area. This service is to assist customers with diagnosing faults on their network, with a status report of the FaktorTel network.

* Please review notifications below in the event of a network issue and a problem update / report.

KEY	STATUS
OK	Service is functioning correctly.
INVESTIGATING	A fault has been recognised on the service and is currently under investigation by our staff. Please check notices below.
FAILED	This service is currently in the failed state and is awaiting further investigation. Usually these faults are directly routed around.

NETWORK	STATUS	NETWORK	STATUS
Main Voice Cluster	SYSTEM MAINTENANCE - CHECK NOTICES	Melbourne Termination	OK
Brisbane Termination	OK	Canberra Termination	OK
Gold Coast Termination	OK	Adelaide Termination	OK
Sydney Termination	OK	Perth Termination	OK
Hosted PBX Network	OK

*** KNOWN ISSUES, NOTIFICATIONS or UPDATES ***

01 / 02 / 2012 @ 3:00pm - PBX Service Issue During the course of a routine server check an error occurred on the section of the cloud containing a portion of our Hosted PBXs. Engineers have reloaded the Hosted PBX's on a different node and service is continuing as normal. This issue caused a brief outage for some Hosted PBX customers of approximately 10 to 15 minutes. FaktorTel NOC.