-
Support
Frequently Asked Questions
Network Status
Our Infrastructure
Community
Feedback
If you are unable to find an answer to any of your questions here, please let us know by providing us with a little feedback so that we may be in a position to assist yourself, our valued customer, and others in the future.
We greatly appreciate it.
Thank-you!
We greatly appreciate it.
Thank-you!
- Login to http://192.168.1.1
- Please type default values ( both username and password are Null ) on the window for the first time accessing and click OK for next screen. Step 2: Setup your SIP account
- Go to VoIP > SIP accounts
- Select " Register via Auto "
- For Domain / Realm enter: sip.faktortel.com.au
- For the Proxy field enter: sip.faktortel.com.au
- Tick " Act as outbound proxy "
- Display Name: Your Name
- For Auth ID : Your FaktorTel USER ID ( 09xxxxxx )
- For Password: Your FaktorTel PASSWORD
- Expiry time: 900 seconds
- For Ring port: port 1 Step 3: Setup voice codecs
- Go to VoIP > Phone Settings
- Ensure Codec is selected as G729a, you can can change to G711a if bandwidth is available. Step 4: DTMF settings
- Go to VoIP > Phone Settings > Advanced Settings
- Make sure DTMF is set to INBAND ( RFC2833 does not work )
- Set the region to Australia Step 5: Check Registration
- Go to VoIP > SIP account settings
- You should notice " R " for registration which means your service is now ready to be used.
Routers and Modems
DrayTek - 2820 - Setup
Step 1: Login to the Draytek 2820