FaktorTel Wholesale - How It Works.

If you are considering signing up for FaktorTel wholesale it is important you know howit works. The following examples will show you how you can use FaktorTel wholesale calland line rates in your business. Additionally you may even use FaktorTel wholesale toback-end your own VSP or even run your own VSP through our VSP Panel System

How can I connect to FaktorTel Wholesale?

To connect to FaktorTel wholesale you can use either:

1. An IP PBX like Asterisk (www.asterisk.org) OR you can use other PBX's such as Cisco Call manager or IP enabled Siemens units along with other brands which support the SIP or IAX protocols.

2. Multiple SIP phones. - You can connect 1 or more SIP phones to your wholesale connection directly.

When a call is made how does it get to the right person?

When a call is made from your PBX or phone connected to FaktorTel wholesale the call willbe passed to FaktorTel, FaktorTel will then send your call to the closest point of presencewe have to the area you are calling and then pass that call to Telstra, Optus or one of ourother providers where the call will then be sent to the house or premesis you are calling.

All of this happens in about 1 second or less and is a pretty seemless process. All you haveto do is place the call and FaktorTel takes care of the rest.

What if I don't have an IP PBX but need FaktorTel Wholesale?

If you have a business and require an IP PBX or you would like to run your own VSP (VOIP/Voice Service Provider)then we also have a solution for you. We are able to suggest one of our Hosted Partners to assist you in setting up your own VSP, using our own billing system, vspPanel.

How am I billed for FaktorTel Wholesale?

FaktorTel has a Post-Paid model which allows you to be billed for calls on your FaktortelWholesale account at the start of each calendar month (around the 10th). We currently only haveprovision for billing via Credit Card however arrangements for large accounts can be made wherepayments by direct deposit are easier.

Why do I need to purchase Lines?

FaktorTel Wholesale operates much like most large-scale telecommunications carriers. The idea behindpurchasing lines from FaktorTel Wholesale is that you then fill those lines with calls.

E.g. If you purchase 20 lines you will be able to make 20 simultaneous calls from your equipmentthrough to normal phones (the PSTN). This doesn't necessarily mean you can only have 20 handsets or 20 customers on your VSP. What this means is that 20 handsets or customers can only make calls atthe same time. Generally speaking with 20 lines you should be able to support up to approximately400 residential VSP customers or about 80 business handsets.



Network Diagram.

The following network diagram shows your equipment "Customer Equipment" connecting to theFaktorTel service through our server cluster. All calls placed through your equipment will besent through the FaktorTel network and out of the PRI termination points we have physically sittinginside data centers across the country.